Frequently Asked Questions: Genome Browser Mailing List
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How to contact our mailing list
How do I post a question to the Genome Browser mailing list?
If you are unable to find the answer to your question after searching the
Genome Browser mailing
list, please feel free to submit your question to
genome@soe.ucsc.edu.
Messages sent to this address will be posted to the moderated genome mailing list, which is
also archived on a searchable public
Google Groups forum.
PLoS Comp Bio has published an
editorial offering guidelines for composing mailing list questions. When
submitting a question, please include the following information:
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The name of the assembly (e.g. “hg19”, or “human – Feb. 2009”)
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The name of the track (e.g. “RefSeq Genes”)
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The exact location you are viewing (e.g. chr7:127,471,196-127,495,720)
If the problem appears to be display-related, please include:
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The name and version of the web browser you are using (e.g. Internet Explorer 8)
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The name and version of your operating system (e.g. Windows 7)
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The sequence of items you clicked on to reach the problem
How to view previous questions in the mailing list
How do I view questions & answers in the Genome Browser mailing list?
All of the questions and answers posted to the mailing list are archived and available for
searching. You can view all of the archived questions & answers
here.